New Look Gmail still sucks

Just did another of my periodic “New Look Gmail sucks” searches and came up against this interesting post on the techeye.net website.

It is interesting because it looks at the issue of New Look Gmail now that the option to revert to the Old Look has been removed. Note that this doesn’t affect me as I chose to use the HTML Gmail interface and IMAP email clients a while back. For my webmail needs I and am slowly moving myself to my existing MyOpera email account. MyOpera email has a much more usable UI with unfashionable things such as text labels next to icons and clear separation of page elements.

Back to the article at Techeye.net, the interesting thing is that it makes the same points I have been making for some time, not just about usability but also about the problems of becoming dependent on Cloud computing solutions.

It is also good to read that I am not alone in my reaction to New Look Gmail and the generally undesireable direction that Google have been taking recently.

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New Google lock-in for Linux users

If you want to use a linux computer to watch Flash video content AND you want to avoid Google’s vertical lock-in, then this is about to get a little more difficult.

Versions of the Flash plug-in after version 11.2 will no longer be available as a standalone plugin for Linux users. Instead you will have to use Google Chrome.

Although, maybe it isn’t quite as bad as it seems at first glance. At least Flash 11.2 will get five years bug fixing support. A small price, (but clear price) to pay to keep Google products off your computer.

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RIP Scroogle

Scroogle, the King of Anonymous Googling, is dead.

Long live DuckDuckGo.

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“Three departments participated in the writing of this message”

Here is a screen shot of the message I got after I upgraded Firefox to v3.6.24 a couple of days ago. This is latest version that runs on this computer and I cannot upgrade to a higher version. This is because Mozilla have chosen to drop support for PPC macs from v4 onwards.

See anything wrong with the message?

Annoying Firefox "you've upgraded" message

Duh!

Remember, this is the highest version of Firefox that will run on this computer.

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You’re all bitching about something you choose and don’t pay for?

I’ve been trawling the Gmail help forums recently in the vain hope of a sign that Google will not force us all to use “New Look Gmail.”

One poster (38manny) made the the following point in a thread about New Look Gmail:

“Its a good thing they didn’t raise the price. O wait, it FREE. You’re all bitching about something you choose and don’t pay for? “

My response was this:

“Of course the price hasn’t changed! We still pay for it with the personal information that we entrust to Google and share with friends and family using Google products. Gmail, Reader, Google+ etc are the tools that Google use to collect information about us.

This information is used by Google to sell advertising space on Google products to other companies. It is those companies, the ones that advertise on Gmail, that are Google’s customers. We, the Gmail users are the product that Google are selling.

You might as well say that cattle are a bunch of freeloaders because they do not pay for the grass they eat.”

Some people clearly don’t get it. So here it is again, for the hard of thinking.

If you are an average Joe, and you think you are a customer of Google Inc*, you are probably suffering from delusions of grandeur.

*insert name of any company offering ad-supported “free” online services

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Gbook or FaceMail?

Why does everything have to look like everything else?

If I wanted to use Facebook, then I’d register for Facebook. Now I don’t have to, as the “New Look” Gmail conversation view now looks like Facebook (and Linkedin and Skype 5.x for mac etc etc).

Why does everything have to look like everything else?

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Time to ditch Gmail (in a browser window)

What do you like about the new version?

It makes me want to buy an email client, which is probably good for me in the long run, as it will insulate me from unnecessary (web) application UX changes.

The New Look Gmail has also convinced me that using cloud based services is not for me. There is ABSOLUTELY NO WAY I can be assured of a consistent user interface in the services I might come to depend on.

What, if anything, would you change about the new version?

Please, please, please give users the option to stay with the “old” look, permanently.

Please take seriously the platitude “If it ain’t broken, don’t fix it”.

Caveat – I understand that there are a set of problems that Google has been trying to solve with the new look.

However, I have not suffered from any of those problems.

Furthermore, Google’s attempts to address these issues has lead to a considerably worse User Experience than I have come to expect from Gmail.

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Who gets what?

After a raft of injunctions against Samsung, in a dispute over patents and the ‘look and feel’ of the new Galaxy tablet, Apple have now decided to start threatening retailers in Europe.

You have to wonder why Apple appear to be so scared of the new Samsung tablet. According to reviews the Galaxy is good but no class beater. The legal action is even stranger given that Samsung supplies important electronic components for Apple’s iPad. So why all the lawsuits and where is it going to stop? Is Apple’s next move going to be to demand that Samsung hand over details of individual Galaxy Tab customers so they can go after them? That seems to me to be an obvious next step, given Apple’s behaviour so far.

I decided a while ago, as Apple became more and more litigious, that I would never buy another Apple product. However, this does not mean that Apple will never get another penny from me in the future. Apple, like other big players in the IT market, have a huge portfolio of patents. These relate to all aspects of computing and especially to mobile devices.

Chances are that any mobile/internet/wireless device I might want to buy will have an Apple/Microsoft/Google/whoever tax built in. Unlike the taxes that our governments levy, it is well nigh impossible to know who is getting the money and equally importantly, how much each party gets.

Until consumer rights are improved to give us an irrevocable right to such information, (from the purchase price down to how much Mrs Chang gets for assembling each iPad) the only way to be sure you are not contributing to Mr Jobs’ war chest is to just stop buying consumer electronics.

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Time to ditch Firefox

After a raft of pointless UI changes and a move to a senselessly rapid development cycle, the Mozilla developers have decided in their wisdom to make it harder to find the version number in Firefox. Way to go guys, that will solve so many problems in one go.

The rot at Mozilla Central started when Mozilla released the alpha quality Thunderbird 3. It auto updated itself without first directing users to the “What’s new page” so that we could check if we really wanted to update. TB3 was buggy and slow, introduced UI changes that many didn’t like/want and broke the Lightning calendar plugin. Even worse, the Mozilla developers insisted that because we liked tabs in Firefox we’d love them in TB3. I ditched Thunderbird at that point.

It was only a matter of time before Mozilla started messing around with Firefox.

It is a remarkably refreshing revelation to find out that this style of arrogance towards your customers, typified in the past by Microsoft, has nothing to do with your software being open or closed source. It has to do with the fact that organisations forget that their user base, their market, is built on mutual respect and not on an immutuable right to exist.

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Fr*gging auto updaters

Opera have just joined the ranks of “companies unable to write auto update software”. My working install of Opera, running on a Macbook with Tiger auto updated itself yesterday. Of course, the Opera auto updater, like the Skype for Mac auto updater fails to check the OS version used before it installs the new version.

Yes, you guessed it, the version of Opera that the Opera auto updater installed was not compatible with Tiger.

So it was back off to the Opera website, where I tried to find the last good version of Opera. I thought I had been using 10.63 but once re-installed it refused to fetch webpages as did 10.62. Eventually I discovered that the last version of Opera for Tiger was 11.11 and re-installed that. Voila! My bookmarks and Speed Dial were back as they were.

So this week’s brickbat goes to Opera. It is a shame as I thought Opera were better than the rest. Nothing like a cock-up to bring you face to face with reality.

Suffice it to say that auto updating is now turned off in my copy of Opera.

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